Our client is a famous airline company. They are looking for German speakers to join their CSR teams in Brno, Czech Republic. Ideally candidates will have some experience from a customer service environment but fresh starters are accepted if they have excellent language and communication skills.
Job description:
Customer Service Representatives are handling telephone calls regarding flight connections, flight reservations, providing services in the area of bonus frequent flyer programs, telephone check-in and sale of tickets. The company will provide full training on airline systems and the company’s products.
Requirements:
- EU passport or valid working visa for the Czech Republic
- Fluent German + Fluent English (ideally C1 or C2)
- Good communication skills and PCs knowledge
- Flexibility to work in shifts and stress resistance
- Ideally previous experience with customer service/ tourism industry`
- Flexibility to work in
- Commitment to stay with the company for at least 1 year
The offer:
- Motivating remuneration and performance based bonus system
- Attractive package of airline employee benefits: 90% discounts on all Star alliance flights for the employee, living partner and children, 75% for travelling partners (friends flying with employee)
- Help with relocation to the Czech Republic (accommodation paid for the first 3 months and coverage of travel expenses for successful candidates up to 200EUR)
- Career development plan in Brno or in other sites in the world as well as opportunities for business trips to Germany for few weeks or months
- Friendly and international Working place located in modern new offices
Starting dates possible in 2013: 03.06, 01.07, 05.07, 14.10
The city:
Brno is the second largest city of the Czech Republic and counts +/- 400 000 habitants. It is located right in the heart of Europe within 2h driving distance from Prague, Wien and Bratislava. Costs of living are about half of what can be found in Western Europe such as meals in restaurants for 3/4EUR, renting a flat costs 250/350 EUR per month and a pint of beer for 1EUR. Brno is the capital of one of the most beautiful regions of the country and one of the most innovative regions in Europe. It has a beautiful architecture, vibrant atmosphere and is a green city located 20 minutes away from lakes and forests so it suits both city lovers and people who want a more quiet or family life.
Apply now: Budapest@cpljobs.hu